Save Time and Boost Productivity with Pre-Composed Replies
Identify and create standard replies for all the commonly asked customer questions. Maintain a reusable repository of response templates that can speed up response times.
Create a canned response once and share it across your team. Review, update and maintain consistent error-free responses at all times.
Shortcodes helps you access canned responses quickly without ever leaving your chat window.
Provide support that is clear, consistent and fast.