Canned Responses

Save Time and Boost Productivity with Pre-Composed Replies

Measure live chat customer satisfaction metrics

Remove Repetitiveness & Enhance Agent Efficiency

Identify and create standard replies for all the commonly asked customer questions. Maintain a reusable repository of response templates that can speed up response times.

Live chat canned response

Standardize, Share and Improve Team Efficiency

Create a canned response once and share it across your team. Review, update and maintain consistent error-free responses at all times.

Create canned responses for all the commonly asked questions

Solution at Your Finger Tips

Shortcodes helps you access canned responses quickly without ever leaving your chat window.

Provide support that is clear, consistent and fast.

Access canned responses with shortcodes

Never Miss an Opportunity to Help Customers Better