• LIVE CHAT

  • ANALYTICS

  • WIDGET CUSTOMIZATION

  • VISITOR INFORMATION

  • APPLICATIONS

  • LIVE CHAT

    • Unlimited concurrent chats
    • Offline messages
    • Chat transfer
    • Canned response
    • Chat transcripts
    • Proactive chat
    • Triggered chat
    • Chat history
    • Integrated apps data
    • Attachment support
    Chat with your customers
  • ANALYTICS

    • Waiting time
    • Average response time
    • Chat duration
    • Number of messages
    • Average agent rating
    • Average first response time
    Live chat dashboard
  • WIDGET CUSTOMIZATION

    • Widget position
    • Color scheme
    • Welcome text
    • Agent profile
    • Chat widget translation available in 17 languages
    Widget Customization
  • VISITOR INFORMATION

    • Location details
    • Page currently on
    • Time spent on page
    • Agent engaged
    • Filter by page, location, duration, agent
    • Custom filters
    Visitor window & Visitor tile
  • APPLICATIONS

    • Web app
    • Desktop apps - Windows app and Mac app
    • iOS app
    • Android app (coming soon)
    Applications
  • MOBILE iOS APP

  • MANAGE

  • INTEGRATIONS

  • VISITOR WIDGET

  • MOBILE iOS APP

    • Accept chat
    • Transfer chat
    • Push notifications
    • In-app notifications
    • Canned response
    Mobile iOS app
  • MANAGE

    • Chat history
    • Monitor chat
    • Tags
    • Time zone
    Management
  • INTEGRATIONS

    • Shopify
    • Salesforce
    • Facebook Messenger
    • Wordpress
    • Google analytics
    • HappyFox Help Desk
    • Hubspot
    • Pipedrive CRM
    • Sugar CRM
    • MS Dynamics CRM
    • Slack
    • Zapier
    • Zendesk
    • Segment
    • MailChimp
    • Magento
    • Magento 2
    • WooCommerce
    • BigCommerce
    • MixPanel
    Integrations
  • VISITOR WIDGET

    • Initiate chat with agent
    • Pre chat form
    • Chat rating
    • Email chat transcript
    • Notification sound alert
    End user interface