Live Chat for Sales

Engage with customers in real time to accelerate sales cycle and close more deals.

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Live Chat for Support

Add a human touch, be real, ask the right questions and offer better solutions.

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It takes just 5 mins to get the hang of it, but once you do, you won't want to live without it. The admin aspect is incredibly basic, and doesn't bog you down. The paid version is well worth the price. We couldn't be happier.

  • Eric Matthew Davis

    Fit Tea

Extra Mile: Beyond Just Adding a Live Chat Plugin on Your E-Commerce Store

Deep Integration : Customer information at your finger tips

HappyFox Chat brings in contextually relevant data like cart info, order details and past chats right when you are engaging with your customer. One app and one experience that is consistent and focused.

  • Shopify

    Shopify
  • Magento

    Magento
  • BigCommerce

    BigCommerce

E-Commerce Live Chat Features

HappyFox Chat, a power packed tool designed keeping in mind the evolving trends and transitions of the e-commerce industry.

  • Multiple Chats

  • Customization

  • Proactive Chats

  • Reporting

  • Concurrent Chats

    The multi window concurrent chat feature enables you to engage with multiple customers at the same time. With hassle-free access to customer data, never have the feeling of multi-tasking.

    Benefits

    • Improve first response time
    • Reduce bounce rate
    • Accelerate sales cycle
    Multiple Chats
  • A PERFECT MATCH TO FIT YOUR BRAND IDENTITY

    HappyFox Chat merges fluidly with your website layout. With total control over color, plugin position and custom welcome message your brand integrity is always maintained.

    Benefits

    • Maintain brand identity
    • Minimal presence on the website
    • Look authentic and gain trust
    Customization
  • CONVERT PAIN POINTS INTO SALES OPPORTUNITIES

    Observe customers browsing your store in real time, jump in and forge emotional connections by identifying needs, personalizing solutions and help make purchase decisions. Deliver support that is fast, accurate and relevant.

    Benefits

    • Reduce cart abandonment rate
    • Increase average order value
    • Increase conversion
    Proactive Chats
  • WHAT GETS MEASURED GETS MANAGED

    Track, measure and analyze the key performance indicators that helps gauge your customer support efficiency. Build a culture of continuous improvement, make data driven decisions and leverage analytics to optimize customer experience.

    Benefits

    • Improve support efficiency
    • Reduce costs
    • Measure agent performance
    Reports

Add Live Chat To Online E-commerce Websites

HappyFox Chat integrates with many popular online e-commerce store platforms. Connecting with customers & helping them in real-time is just a click away.

  • Add live chat to Shopify

  • Add live chat to BigCommerce

  • Add live chat to Magento

  • Add live chat to Woocommerce

  • Add live chat to Volution

  • Add live chat to Prestashop

Live Chat Integrations

Get to know what your customers did at every touch point

Automatically sync and access customer data from other business applications right within the chat interface, all without writing a single line of code. From CRM to analytics, fetch crucial data that would help you support customers with confidence.

Live Chat Integration

Native Applications

Speed & Convenience: Stay connected always

No more missed opportunities. With dedicated apps, solve customer issues & help visitors make sales decisions on the go, anywhere and across devices.

Native Application

Turn customer data into actions. Help and delight your customers in ways your competitors simply cannot.

Best Live Chat Plugin for e-commerce websites.