No more switching back and forth between different applications in search of customer information. Bring in relevant E-commerce data like order details, shopping cart info, and past chats right when you are chatting with your customer.
HappyFox Chat seamlessly lets you prioritize and handle multiple chat requests at a time. Access to highly relevant contextual customer data at your finger tips removes to-and-fro and helps improve Time-To-Resolution.
The theme editor lets you easily style the color and content of the chat widget to reflect your brand identity.
Customer support is a conversation and every customer is unique, be smart and provide contextually relevant information that would help solve issues, remove barriers and expedite the sales process.
A support experience that is focused, relevant and coherent.
Native applications for iOS, Android, Mac and Windows lets you respond and solve customer issues on the go. Freedom to work from anywhere helps improve First Response Time and agent productivity.